Shipping Methods
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We ship worldwide. We aim to dispatch within 3 working days. For personalised or bespoke orders, we aim to dispatch within 1-2 weeks.
We offer four shipping services:
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UK – £4.95 via Royal Mail Tracked 24 Hours
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UK - £3.95 via Royal Mail Tracked 48 Hours
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Europe - £15.95 Tracked
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Rest of World - £22.95 via Royal Mail Tracked
Please note that Thrifthood does not accept any responsibility for deliveries subject to customs charges/sales tax.
Returns
At Thrifthood, we are dedicated to promoting the principles of slow fashion, which emphasise thoughtful consumption, quality over quantity, and environmental responsibility. We encourage our customers to make mindful purchasing decisions and to cherish the items they buy.
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To support this ethos, we ask that you consider your purchases carefully to reduce the need for returns. By doing so, you help us minimize our carbon footprint and contribute to a more sustainable future. Thank you for being a part of this important movement with us!
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That being said, we want to ensure customers are happy with their items so we offer a 28 day returns policy on all full priced items, from the date of purchase. Sale items are not returnable. Customers are responsible for the cost of returning items back to us.
If you would like to return an item, please email hello@thrifthood.co.uk and include the word “Return” and your Order Number in the subject line.
Once the item has been received and checked you will be refunded via the original payment method, minus the original shipping cost.